Paper Key : IRJ************760
Author: Rohan Tiwari
Date Published: 10 Oct 2023
Abstract
A Critical Analysis of Salesforce for E-Commerce is a comprehensive examination of theeffectiveness and benefits of using Salesforce as a platform for E-Commerce businesses. Thisarticle explores the various features and functionalities of Salesforce that contribute to itssuccess in the E-Commerce industry. The analysis includes an evaluation of its customerrelationship management capabilities, marketing automation tools, and integrationcapabilities with other systems. The article also discusses the positive impact of Salesforce onsales and revenue growth, customer satisfaction, and overall business performance.
DOI LINK : 10.56726/IRJMETS45184 https://www.doi.org/10.56726/IRJMETS45184