Paper Key : IRJ************933
Author: Do Ngoc Hien
Date Published: 05 May 2023
Painting is an important process in the finishing of most products to give it a more attractive appearance and to provide the layer of protection against corrosion and weathering. Paint quality directly affects construction and equipment. Therefore, it is required that each paint product delivering to consumers have to meet required quality. The objective of this paper is to identify and analyze the factors affecting the quality of painting process at a paint company. The study would concentrate on improving the quality problems of the finished product that the company was facing. After collecting and analyzing data, the root causes of the problem were identified. DMAIC (Define-Measure-Analyze-Improve-Control) approach was utilized in conducting the improvement activities. Through designed experiments were conducted to adjust the viscosity of the paint to suit Voice of Customer (VOC). The studied project brough many benefits for the company to reduce the percentage of paints that fail to reach viscosity to less than 5%. The results from the study have provided an insight on successful deployment of DMAIC through application of its various statistical tools and techniques, and as the systematic problem-solving framework on solving actual issues such as those of the paint industry problem.
DOI LINK : 10.56726/IRJMETS38011
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